Privacy Policy

Who We Are

RepairSync provides repair business management software for customer management, repair tickets, messaging, invoicing, quoting, inventory management, technician workflows, automation, and related repair shop operations.

Support contact: nemeanpartnersptyltd@gmail.com

Information We Collect

• Business details, account settings, and support email information.
• User account details including name, email address, role, and permissions.
• Customer records entered by repair businesses, including contact details, device details, tickets, repair history, invoices, quotes, and messages.
• Operational records such as inventory, parts orders, tasks, workflow settings, and automation settings.

How We Use Information

• Provide, maintain, and secure RepairSync.
• Authenticate users and manage account access.
• Display customer, ticket, invoice, quote, inventory, and messaging records.
• Provide reporting, workflow, automation, and integration features.
• Respond to support requests and troubleshoot platform issues.

Sharing and Security

RepairSync does not sell personal information. Information may be processed by service providers that help operate cloud hosting, authentication, messaging, payments, backups, infrastructure, and integrations enabled by the business. We use reasonable technical and organisational safeguards to protect information.

Access, Correction, and Deletion

Users may request access to, correction of, or deletion of personal information, subject to applicable legal, accounting, taxation, security, and compliance requirements.

Contact

For privacy enquiries, access requests, correction requests, deletion requests, complaints, or support, contact nemeanpartnersptyltd@gmail.com.